Frequently Asked Questions
We have all the answers you need
HOW DO I GET MY SUBSCRIPTION?
You will receive your login information in your email as soon as possible after you have verified your payment.
HOW MANY SIMULTANEOUS CONNECTIONS?
Note that apart from MAG devices, 1 subscription can be used on multiple devices but you can only watch on one device at a time.
DID I AUTOMATICALLY RENEW MY SUBSCRIPTION?
We will contact you via email to renew your subscription as soon as it is about to expire.
HOW LONG DOES IT TAKE FOR ORDERS TO GO?
We usually process orders manually (for security reasons).
So be patient after payment. We will send your order information to your provided email address between 5 minutes and 2 hours. Check your inbox/spam/bulk folder first.
CAN I GET A REFUND SUBSCRIPTION?
We believe in our products 100%, but we understand that our IPTV cannot work perfectly for everyone all the time, so we can issue a refund.
CAN I BE A RESELLER?
Yes, please contact us on our email.